Privacy Policy

The short version

Your conversations are sent to Google’s AI to be answered. That is how the coach works, and there is no version of it where your words stay on your phone. We keep no transcript of them — but when a session ends we do save the short summary it closes on, and any practice you choose to keep, so they follow your account between devices. You can erase both from Personal at any time. Your check-ins, streaks, minutes and moods stay on your device. We do not sell data and we do not show ads.

What we collect, and where it lives

Sign-in. You can sign in with Google or with Apple. Google shares your name, email address and profile picture with the app; Apple shares your email address (or, if you choose Hide My Email, a private relay address that forwards to you) and a stable identifier for your Apple account. Your name and picture are kept only on your device. Your email address and the provider’s identifier are stored on our server, because they are how your account is recognised on a second device. A sign-in session is also kept on our server for up to 90 days so you are not asked to sign in every time; signing out ends it.

Device. The app generates a random device identifier and sends it with its requests. It carries no personal information; we use it to recognise the same phone or browser again, for example to attach a purchase made before signing in to the account it belongs to.

Streaks and stats. Check-ins, moods, meditation minutes and session counts are computed and stored on your device only. They never reach our server.

Chat. When you send a message, that message and the recent messages in the same conversation go to our server and on to our AI provider (currently Google’s Gemini API) to produce a reply. Relive runs on Gemini’s paid tier specifically so that, under Google’s terms for it, your prompts and responses are not used to improve Google’s products and are not read by human reviewers; Google retains them briefly only to detect abuse. Relive itself writes no conversation to any database, keeps no transcript, and builds no profile of you. When you close the app, the words you typed are gone from our side entirely. Our server does keep a count of how many conversations you have started today, which is how the daily allowance works.

Voice. If you use the microphone button to dictate a message, the speech is turned into text by your device’s own speech recognition — Apple’s on iPhone, your browser’s on the web. Depending on the device, that recognition may run on the device or send the audio to Apple or Google under their terms. Relive never receives or stores audio; only the transcribed text is sent, and only when you send it.

Session summaries. When a conversation reaches an ending, your coach writes one or two sentences about where you got to — for example, “you came in carrying a lot.” That summary is saved against your account, along with the ids of any practices you kept. It is capped at a couple of sentences, and it is the only thing about the content of a conversation that Relive stores anywhere. It is not used to train anything, not shared, and not read by us. Delete it whenever you like from Personal, or ask and we will.

Purchases. Payment is handled entirely by Apple (in the iOS app) or Stripe (on the website). We never see or store your card details. From Apple we receive the identifiers of your subscription, which plan it is, when it renews and whether it is active, and we ask Apple’s servers about it from time to time to keep your access right; from Stripe we receive customer and subscription identifiers. We also store the date your free 3-day trial started.

Third-party media. The library streams meditations, music, talks and podcast episodes from the services that host them — YouTube, Spotify and the publishers’ own podcast feeds. When you play something, that service sees your device’s address and may set its own cookies, under its own privacy policy. We do not tell them who you are.

Analytics. On relivewith.com we use Cloudflare Web Analytics, a privacy-first tool that shows us anonymous, aggregate numbers (page views, country, browser). It does not use cookies and does not track you across sites. The iOS app sends no analytics at all.

What we never do

We never sell or share your personal information with advertisers. We never use your conversations for advertising. Relive is for adults: it is not directed to anyone under 18, and we do not knowingly collect information from minors.

A note on wellbeing

Relive’s chat is a supportive growth coach, not a medical or mental-health service, and it does not create a therapist–client relationship. If you are in crisis, reach a crisis line where you are — the app shows the one for your country — or your local emergency number.

Your choices

The library — every meditation, mix and talk — is free and needs no account at all. The coach does need one, and not for billing reasons: signing in is the moment you are actually told that what you write gets sent to Google, and agree to it. Signing out removes your Google or Apple details from the device. Clearing your browser data (or deleting the app) erases everything Relive stored locally: your streaks, stats, check-ins and sign-in.

If you sign in, a small amount lives on our server too, so that what you paid for and what you saved follow you between devices: your email address and sign-in identifier, whether Relive Pro is active and the subscription identifiers behind it, the date your free trial started, today’s conversation count, your My List, and your session summaries and tracked practices. Nothing else — no transcripts, no check-ins, no stats. The summaries and practices have a delete button on the Personal screen that clears them from your device and our server in one tap.

Deleting your account. Personal → Delete account removes everything above from our server at once, every sign-in session included, and cancels a Stripe subscription. An App Store subscription is between you and Apple, so it is not cancelled by deleting your account: cancel it in Settings → Subscriptions, or it will renew. If you would rather we did the deletion, email [email protected] and we will delete the lot.

Contact

Questions or requests: [email protected]. If this policy changes, the date above will change with it.